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Privacy Policy

Last Updated: 11/13/2024

1. Information We Collect

We collect various types of information in order to provide and improve our Services.

1.1 Personal Information

When you use AynaPay, you may provide us with personal information, including but not limited to:

  • Contact Information: Name, email address, mailing address, phone number.
  • Account Information: Username, password, account preferences.
  • Payment Information: Bank account details, credit or debit card numbers, expiration dates, and billing addresses.
  • Identification Information: Identification documents, taxpayer identification number, or other verification data as required by law.

1.2 Usage Information

We collect data about how you interact with our Services, such as:

  • Device Information: IP address, browser type, device ID, operating system.
  • Activity Data: Pages visited, clicks, login/logout times, and other activities on our platform.
  • Transaction Data: Details of payments made through our Services, including date, time, amount, and merchant information.

1.3 Location Information

With your permission, we may collect location data to help prevent fraud and for regulatory purposes.

2. How We Use Your Information

AynaPay uses the collected information for a variety of purposes, including to:

  • Provide and Improve Services: Process payments, manage transactions, and enhance our platform.
  • Security and Fraud Prevention: Detect and prevent fraudulent activity, unauthorized transactions, and security breaches.
  • Customer Support: Respond to inquiries, troubleshoot issues, and provide customer support.
  • Legal and Compliance Purposes: Comply with applicable laws, regulations, and contractual obligations.
  • Marketing and Communication: Send promotional messages, surveys, and other communications about our Services. You may opt-out of marketing emails at any time.

3. How We Share Your Information

AynaPay does not sell, rent, or lease your personal information. However, we may share your information with third parties as follows:

  • Service Providers: We work with third-party vendors to perform services such as payment processing, fraud prevention, customer support, and data analysis.
  • Business Partners: When you use AynaPay for transactions, we may share information with merchants and financial institutions to facilitate the transaction.
  • Legal Requirements: We may disclose information if required by law, such as in response to subpoenas or court orders, or to comply with regulatory obligations.
  • Corporate Transactions: If AynaPay is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access and Correction: You may request access to or correction of your personal information.
  • Data Portability: In certain circumstances, you may request that we transfer your personal data to another service provider.
  • Deletion: You may request the deletion of your personal data, subject to legal or regulatory obligations.
  • Opt-Out: You can opt-out of marketing communications at any time.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

AynaPay retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations. When we no longer need your information, we will securely delete or anonymize it.

7. Childrens Privacy

AynaPay’s Services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

AynaPay Privacy Team
[Email Address]
[Phone Number]
[Mailing Address]